I became acquainted with Mr. & Mrs. Ahrens almost 25 years ago having been referred to them by a friend with a hearing loss. This friend had researched many audiologists in the area and told me that Ahrens were the best, and he was right. From them I bought my first hearing aid and it was a great sensation to be able to hear better as I had suffered hearing loss at an early age and it continued to get worse with age. But more than that, I found Mr. & Mrs. Ahrens to be the most kind, thoughtful, and caring people to deal with my problem. They were extremely generous to me; always willing to upgrade my device when they felt needed it. It was a great personal loss to me when they died. I felt I had lost dear friends.
With her parents’ passing, I now deal with their daughter, Cathi Ahrens Berke. She is one lucky person as she inherited not only the business but her parents’ personal touch and their expertise. In addition she is also very knowledgeable in dealing with the new digital aids. This is a real plus for those of us who want to hear well. Just as someone recommended her parents to me, I feel very confident in recommending their daughter to assist anyone who needs hearing aids. Like her parents she will be your friend who is always willing to listen to you and help you.
You may have noticed our recurring theme, “where you go is more important than what you get.” In support of this, we will be posting some case studies reviewing different situations where the services we provide made a big difference for someone who was otherwise not using hearing aids they received somewhere else.
In this case, the patient had good quality hearing aids they were fit with somewhere else but never received the proper benefit from them. After repeated visits to her original provider, she came to us hoping that we would be able to help her hear better with those same hearing aids. Below outlines the problems she came to us with and how we were able to help get her hearing well consistently with those same devices. The names used in the story are fake, for everyone’s privacy of course!
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We are not fond of the “drawer” hearing aid that is the hearing aid someone gets only to have them sit unused for long periods of time - usually in a drawer. There can be multiple reasons why this happens ranging from simply not wanting to hear everything (some people just like the quiet!) to not getting a proper hearing aid fitting and everything in between.
Your eyes have not deceived you! Hearing aids, while very capable in compensating for diminished hearing, may not be the entire solution required to hear in some situations. Today’s hearing aids have come a long way, but there are simply some situations in which modern hearing aids, even the most advanced, cannot help you hear everything you wish to hear.